WHAT CUSTOMERS SAY ABOUT US
SOME DREAMS START WITH A MOTHER, A DAUGHTER, AND A SHARED LOVE FOR FASHION.
When we started Margot & Claire in Banff, we had one dream to create a special place inspired by the timeless beauty of Banff, where every woman could feel confident, elegant, and beautifully herself.
Because of you, our little mother and daughter dream has grown into something more beautiful than we ever imagined.
Now, as autumn arrives in Banff, we’re celebrating the season with something special.
Our Autumn Sale is here. Enjoy up to 60% off selected pieces, carefully chosen for the cooler days ahead.
Timeless style, effortless elegance, and pieces made to be loved all season long.
With love,
Margot & Claire
FAQS
Do you offer free shipping?
Yes! We offer free shipping on all orders. No hidden fees, no surprises at checkout. You'll see the full breakdown before you pay.
How can I make sure it will fit me properly?
Every product page has a size chart with exact measurements. We recommend comparing them with a similar item you already own and love. If you're between two sizes, we suggest sizing up.
Still not sure? Send us a message and we'll gladly help you choose the right size.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 5–10 business days, depending on your location. You'll receive an email as soon as your order has shipped.
How do I track my order?
Once your order has shipped, you'll receive a confirmation email with your tracking number and a link to follow your package every step of the way.
I have an issue with my order. How can I contact you?
We're sorry to hear that! Email us at support@margotandclaire-banff.com with your order number and a short description of the issue. Our team will get back to you within 24 hours on business days.
Today only: As this marks the final day of our sale, I’m offering free shipping today. Your order will be carefully packed and delivered at no extra cost.
Doesn’t fit? No problem! Even as Margot & Claire Banff prepares to move, you’re still covered by our 30-day return guarantee. If something isn’t quite right, you can return your item within 30 days no pressure, no worries.
If you have any questions, feedback, or concerns about your order, don’t worry you can always reach us at
support@margotandclaire-banff.com. We’re here to help and happy to assist you.
